Terms & Conditions
We reserve the right to alter prices and product descriptions at any time. This website is for retail customers only.Online price errors. If we discover an error in the price of goods ordered, we will inform you as soon as possible (e.g. prior to the goods being despatched). We will provide you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you choose to cancel and have already paid for the goods you will receive a full refund.
Orders are taken on a 100% deposit payment basis unless otherwise agreed. Bespoke to made to order items will only be made on a pre-paid basis.
Made to Order Items
All made to order items are custom made - cancellation is not possible after the order has been placed and accepted by us.
Out of Stock Items
If you have placed an order and an item is out of stock, the missing item will be put on our priority back order system and we will aim to get the item to you as soon as possible. Whilst our website may show an item in stock and available, due to online ordering being beyond our control there may be times stock is sold before we have chance to update the system.
Exchange and Returns
All faulty goods will be replaced or credited once they have been returned for inspection. Non-faulty goods returned by prior consent will be subject to a 15% restocking charge and must be in original packing and condition. Only unopened tights and underwear are accepted, due to hygiene reasons they will not be accepted once opened. All made to order items are non-returnable. Incorrectly washed garments are non-returnable. This does not affect your statutory rights.
We are not responsible for shade changes and manufacturer withdrawn colours or fabrics, these are beyond our control.
Images of our products and costumes are the intellectual property of Midland Dance Supplies Ltd and may not be reproduced without the prior written consent of the Company. Anyone found using our images without consent may be asked to remove them immediately and could face further action being taken against them.
Midland Dance Supplies Ltd is registered in England and Wales. REG: 04718114